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Please note that you can only reset a password or PIN if you have already activated your access to our new platform. If you have not yet activated your access to our new platform, please contact Customer Services.

Which details have you forgotten?


- or -

Forgotten both?

If you have forgotten your User Name or both Password & PIN you will need to contact the help desk.

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An email has been sent to the address you have registered. Please follow the link contained in this email.

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For the security of customers, any unauthorised attempt to access customer information will be
monitored and may be subject to legal action.