0345 600 7788
First time logging in?
Getting started is easy - just enter your login details to access your online account. Your username is a unique 9 digit number sent to you during registration, it usually begins with 1. Your password is the one you set up during account activation.
Forgotten your details?
Don't worry - just use the 'Forgotten your login details?' link and follow the simple steps.
-We'll send you an email automatically with your username or a link to reset your password.
-If you don't see it in your inbox, you may want to check your junk folder - it might be there.
Need more help?
We're here to help. You can contact us by emailing D2CCustomerService@RoyalLondon.com or calling 0345 600 7788. Our lines are open 8am to 6pm, Monday to Friday (excluding bank holidays).