The platform will be unavailable from 6:00pm on Friday 2 October to 7:00am on Monday 5 October, while we carry out routine maintenance. We apologise for any inconvenience this may cause.



If this is your first time logging in please Activate your Online Account or use your secure login details to access your online account.

Please keep your password safe as this will help you to login securely and quickly every time.


Help logging in

Your username is a unique number that was sent to you during registration and usually begins with ‘1’.

If you’ve forgotten your password or PIN you can reset these yourself by using the ‘Forgotten your login details?’ link just below the login details.

If you have forgotten both your password and PIN please contact Customer Services to help reset both.


Login to the old platform.

For the security of customers, any unauthorised attempt to access customer information will be
monitored and may be subject to legal action.